Completing Product Orders with Vardast

By enabling the Product Sales feature, Vardast can fully manage the order process automatically — from product selection to payment confirmation.

Once activated and configured, Vardast is able to:

• Introduce and suggest products to customers
• Collect required customer information
• Calculate order totals based on selected products
• Determine delivery or service type
• Request payment and receive the payment receipt
• Store complete order details for reporting and follow-up

This guide explains how to activate and configure product sales step by step.

How Product Sales Works

When Product Sales is enabled, Vardast uses your product data and predefined instructions to guide users through a complete checkout flow inside the conversation.

The assistant will:

1. Identify which products the customer wants
2. Collect quantities and calculate the total price
3. Ask for delivery details (if required)
4. Request payment and receive the receipt
5. Save the full order data in your dashboard and reports

Step 1: Add and Define Your Products

Before activating product sales, Vardast must clearly understand:

• What products or services you sell
• The price of each product
• What is your product or service

⚠️ Important: Product sales will not function correctly unless product information is complete and accurate.

Step 2: Activate the Product Sales Function

1. Log in to your Vardast Dashboard
2. Go to the Assistants section
3. Select the assistant you want to configure
4. Open the AI Behavior tab
5. In the Functions section, enable Product Sales

Once enabled, a new configuration panel will appear inside the Prompt section.

Step 3: Configure Payment and Delivery Details

Inside the Product Sales configuration panel, define the following information:

• Card Number
• Enter the payment card number without spaces.
• Cardholder Name
• Enter the full name associated with the card.
• Shipping Method
• If you are selling a physical product, specify the shipping method.
• If you are selling a digital product or service, set the shipping method to none.
• Shipping Cost
• If no shipping applies, set the cost to 0.

After completing the fields, click Save.

Step 4: Order Logic and Instructions

After activating Product Sales, a new prompt tab named save order address will be added automatically.

This tab contains all the system instructions that control:

• How orders are completed
• What information is collected
• What actions Vardast should take during checkout

⚠️ Important Note

Do not edit these instructions unless you are fully confident in prompt engineering and understand the impact of the changes.

Incorrect edits may break the order completion flow.

Step 5: Manage and Export Orders

All completed orders are stored in your dashboard for easy access.

To view and export orders:

1. Go to the Reports section
2. Select the Contacts tab
3. Choose the correct Channel to filter orders by source
4. Use the Date Picker to set your desired timeframe
5. Click Export to download the order data as an Excel file

This allows you to process, analyze, or share order data offline.

Step 6: Receive Real-Time Order Notifications via Telegram

To receive new orders instantly, you can connect Vardast to a Telegram group.

Telegram Setup

1. Create a Telegram Group
2. Add the bot @vardast_management_bot to the group
3. Enable Topics in the group settings
4. Create a new topic (for example: New Orders)
5. Send a test message inside the topic to initialize it
6. Copy the Topic Link

Connect Telegram to Vardast

Choose one of the following methods:

• Go to Report Settings
• Paste the link into Telegram Topic Link for Sending Leads

OR

• Go to Channel Settings
• Paste the topic link directly into the channel configuration

Click Save.

From now on, every completed order will be instantly sent to your Telegram group.